Private Event Hall Effective Date : 10/6/2025 Last Updated : 10/6/2025

1. INTRODUCTION AND ACCEPTANCE

Welcome to the LE BALDWIN website.  

1.1 Application of the Terms

These Terms of Use (hereinafter “Terms”) govern your access to and use of the LE BALDWIN website (hereinafter “Site”) as well as all services offered by LE BALDWIN (hereinafter “Services”). By accessing or using our Site and Services, you agree to be bound by these Terms.   If you do not agree to these Terms in full, please do not use our Site or Services.

1.2 Identification of the Operator

Business Name: LE BALDWIN Email: info@lebaldwin.com Phone: (438) 299-6868 Address: 3954 Bd Leman, Laval, QC H7E 1A1

1.3 Additional Documents

These Terms must be read together with:   • Our Privacy Policy (protection of personal information) • Our Reservation Contracts specific to each event • Our Cancellation and Refund Policies   In case of any conflict between these documents, the provisions of the signed Reservation Contract prevail for the reserved services.

1.4 Changes

We reserve the right to modify these Terms at any time. Changes become effective upon being posted on the Site.  

In case of significant changes:

  • The “Last Updated” date will be revised • A notice will be displayed on the homepage • You will be deemed to have accepted the changes by continuing to use the Site after their publication   For ongoing reservations: Changes do not apply retroactively to already signed reservation contracts. We encourage you to review this page regularly.  

2. DESCRIPTION OF SERVICES

2.1 Services Offered

LE BALDWIN is a private event hall located in Laval, offering the following services:   Main services:   • Hall rental for private events (weddings, birthdays, baby showers, engagements, corporate receptions, etc.) • Access to elegant and flexible spaces • Audiovisual and technical equipment • Tables, chairs, and basic equipment • Access to facilities (kitchen, cloakroom, parking, etc.)   Additional services (subject to availability):   • Coordination with partners (caterers, decorators, photographers) • Decoration services • Technical services (sound, lighting, audiovisual) • Other services upon request

2.2 Availability

Services are offered subject to availability. Availability displayed on the Site is indicative and subject to confirmation. We reserve the right to:   • Refuse any reservation without justification • Limit the number of people per event according to safety standards • Temporarily modify the Services in case of exceptional circumstances (renovations, unforeseen events, pandemic, etc.)  

3. USE OF THE WEBSITE

3.1 Access to the Site

Access to the Site is free. Internet connection fees and equipment costs required to access the Site are your responsibility. We strive to ensure: Site accessibility 24 hours a day, 7 days a week, but we cannot guarantee continuous availability.   Possible interruptions:   • Scheduled maintenance (with notice when possible) • Technical failures • Force majeure • Cyberattacks or security issues   We disclaim all liability for temporary interruptions of access to the Site.

3.2 Acceptable Use

By using the Site, you agree to:   ✓ Comply with applicable laws (laws of Québec and Canada) ✓ Use the Site appropriately and legally ✓ Provide accurate and complete information during your inquiries and reservations ✓ Maintain the confidentiality of your account credentials (if applicable)

3.3 Prohibited Uses

The following are strictly prohibited:   Malicious activities:   • Using the Site for any illegal or fraudulent activity • Attempting unauthorized access to the Site or our systems • Transmitting viruses, malware, or malicious code • Conducting denial-of-service attacks or disrupting Site operation   Impersonation and false information:   • Impersonating another person or entity • Providing false or misleading information • Creating fake accounts   Content exploitation:   • Extracting, copying, or systematically reproducing Site content (web scraping) • Using robots, scripts, or automated tools without authorization • Reproducing, distributing, or commercially exploiting our content without written permission Harm to reputation: • Posting defamatory, insulting, obscene, or offensive content • Harassing, threatening, or infringing the rights of others   Consequences: Any violation may result in immediate suspension of your access to the Site, cancellation of your reservation without refund, and legal action.

3.4 User Account (if applicable)

If you create an account on our Site:   Your responsibilities:   • Choose a secure password • Maintain the confidentiality of your credentials • Notify us immediately of any unauthorized use of your account • Be responsible for all activities carried out under your account Our rights: • Suspend or terminate your account in case of violation of the Terms • Delete an inactive account after [X] months of inactivity (with prior notification)  

4. RESERVATION PROCESS

4.1 Information Request

Step 1 – Initial Request:   • You may submit an information request through the online form, by email, or by phone • This request does not constitute a confirmed reservation Step 2 – Availability Check: • We verify the availability of the hall for the desired date • We send you a detailed proposal including services, rates, and availability   Important: Availability displayed on the Site is indicative. Only our written confirmation guarantees availability.

4.2 Reservation and Contract

Step 3 – Reservation Confirmation:   A reservation is considered confirmed only when ALL the following conditions are met:   1. ✓ Reservation contract signed by both parties (you and LE BALDWIN) 2. ✓ Deposit paid according to the terms of the contract 3. ✓ Written confirmation sent by email from LE BALDWIN   Reservation Contract:   The reservation contract specific to your event will specify:   • Date, time, and duration of the event • Included services and additional services • Detailed rates and payment terms • Cancellation and modification policies • Hall-specific rules • Responsibilities of each party • Insurance requirements (if applicable)   No reservation is guaranteed until these three elements are completed.

4.3 Reservation Modification

Modification Requests:   Any modification to your reservation (date, time, number of guests, services) must be requested in writing (email) and is subject to:   • Hall availability • Written acceptance by LE BALDWIN • Possible modification fees (as per the contract)   Deadlines:   • Major modifications (date, time): minimum [30–60] days before the event • Minor modifications (number of guests, services): minimum [7–14] days before the event   Last-minute modifications (less than 7 days) cannot be guaranteed.

4.4 Cancellation

Cancellation policies are detailed in your specific reservation contract. General principles:   Cancellation by the client:   • Written notification required (email with acknowledgment of receipt) • Partial or full refund depending on the cancellation timeline (see contract) • Cancellation fees may apply according to the contractual schedule   Cancellation by LE BALDWIN:   We reserve the right to cancel a reservation in the following cases:   • Force majeure (fire, flood, natural disaster, pandemic, government order) • Events beyond our control making the event impossible • Non-compliance with the Terms or contract by the client • False information provided during booking • Inappropriate or threatening behavior   In case of cancellation by LE BALDWIN:   • Immediate notification by phone and email • Full refund of all amounts paid (except in case of client fault) • Proposal of alternative dates when possible • No additional compensation for costs incurred by the client (caterer, décor, etc.)  

5. RATES AND PAYMENT

5.1 Rates

Pricing:   • Rates are listed in Canadian dollars (CAD) • Rates displayed on the Site are indicative and may vary depending on your specific needs • Final rates are those specified in your signed reservation contract • All prices are subject to applicable taxes (GST/QST)   Rate adjustments:   • We reserve the right to modify our rates at any time • Changes do not apply to already confirmed reservations with a signed contract

5.2 Payment Terms

Typical payment schedule:   1. Initial deposit: [X%] of the total amount upon signing the contract (non-refundable according to contract conditions) 2. Intermediate payment: [X%] at [X] days before the event 3. Final balance: [X%] at [X] days before the event   Note: Exact terms will be specified in your reservation contract. Payment delay:   • Any late payment may result in automatic cancellation of the reservation • Late fees may apply according to the contract • We reserve the right to deny access to the hall in case of outstanding balance

5.3 Accepted Payment Methods

• Credit card (via secure Stripe platform) • Bank transfer (Interac or direct transfer) • Certified cheque (for large deposits) • [Other methods depending on availability]   Payment security:   • All online payments are processed through our secure provider, Stripe • Your credit card information is never stored on our systems • PCI-DSS Level 1 compliant

5.4 Refunds

Refund conditions are detailed in your specific reservation contract and vary depending on:   • The cancellation timeline • The reason for cancellation • Contractual provisions   Processing time:   • Refunds processed within [7–14] business days after approval • Refund issued using the same payment method used initially

5.5 Additional Fees

Possible additional fees:   • Overtime beyond the reserved period: [hourly rate] • Property or equipment damage • Exceptional cleaning required • Additional services not included in the initial contract • Violation of hall rules   Billing: Additional fees will be billed after the event and must be paid within [7–30] days.  

6. HALL RULES AND RESPONSIBILITIES

6.1 General Rules of Use

As the hall renter, you agree to:   ✓ Respect for the premises: • Treat the hall and equipment with care and respect • Respect the maximum authorized capacity • Do not move furniture or equipment without permission • Leave the hall in an acceptable condition (remove waste, maintain cleanliness)   ✓ Respect for schedules: • Follow the start and end times stated in the contract • Vacate the premises at the agreed time • Coordinate vendor access according to authorized schedules   ✓ Compliance with the law: • Comply with all applicable laws and regulations (noise, alcohol, safety, etc.) • Respect the municipal regulations of Laval • Obtain all necessary permits (if applicable)   ✓ Respect for neighbors: • Maintain a reasonable noise level • Respect quiet hours • Manage parking appropriately

6.2 Specific Rules

Alcohol:   • Alcohol service is subject to Québec regulations (Liquor Permit Act) • Permit required depending on the type of event • Absolute prohibition of serving alcohol to minors • We reserve the right to stop alcohol service in case of abuse Smoking: • Smoking is prohibited inside the hall (Tobacco Control Act) • Designated smoking areas outside only   Decoration:   • Decorations allowed according to our guidelines • Prohibited: nails, screws, adhesive tape that damages walls • Candle use: subject to safety restrictions • Mandatory removal of all decorations at the end of the event   Safety:   • Respect emergency exits and escape routes • Do not block exits • Do not disable or tamper with the security system or fire alarm   Music and noise:   • Noise level: must respect decibel limits • Cutoff time for loud music: [time to be specified] • Mandatory respect for neighbors

6.3 Client Responsibility

As the renter, you are responsible for:   Your guests:   • The behavior of all your guests • Damages caused by your guests • Ensuring your guests respect the rules   Vendors:   • Choosing and supervising your vendors (caterer, DJ, photographer, etc.) • Damages caused by your vendors • Ensuring that vendor activities comply with hall rules   Damages:   • Any damage caused to the hall, equipment, or property • Repair or replacement costs • Exceptional cleaning required   Insurance:   • Event insurance is strongly recommended • Certain events may require mandatory insurance (specified in the contract)

6.4 Responsibility of LE BALDWIN

Our commitments:   • Provide a clean hall in good condition • Provide the equipment and services agreed upon in the contract • Ensure regular maintenance of facilities • Comply with applicable safety standards   Liability limitations:   LE BALDWIN cannot be held responsible for:   • Personal belongings left on site (before, during, or after the event) • Theft or damage to personal effects • Injuries suffered by you or your guests (except in cases of gross negligence or intentional misconduct on our part) • Issues caused by external vendors • Circumstances beyond our control (force majeure, utility outages, etc.)   Recommendation: We strongly encourage purchasing civil liability insurance for your event.

6.5 Inspection and Security Deposit

Before the event:   • Site visit recommended • Entry condition report possible (according to contract) • Security deposit: [amount] (refundable if no damage) After the event: • Hall inspection by our team • Exit condition report • Deduction of damage or cleaning fees from the security deposit • Refund of the balance within [7–14] days if no damage  

7. INTELLECTUAL PROPERTY

7.1 Site Content

Owned by LE BALDWIN:   All elements of the Site are protected by copyright and other intellectual property rights:   • Texts, articles, descriptions • Images, photographs, videos • Logo, trademarks • Layout, graphic design • Computer code, software • Databases   Rights holder: LE BALDWIN or its licensors.

7.2 Authorized Use

You are authorized to:   • View Site content for personal and non-commercial use • Print pages for personal use • Share links to our Site on social media

7.3 Prohibited Uses

It is strictly prohibited to:   • Reproduce, copy, duplicate, or commercially exploit any Site content without prior written authorization • Modify, adapt, or create derivative works • Mass-download content (scraping) • Use our images or text on your own website or promotional material • Remove or alter copyright notices   Exception: Clients who hosted an event with us may use photos of *their event* for personal use, but not for commercial use without authorization.

7.4 Trademarks

LE BALDWIN, our logo, and our slogans are trademarks of [legal business name]. Any use without written authorization is prohibited.

7.5 User-Submitted Content

If you submit content to us (testimonials, photos, reviews):   • You guarantee that you hold all necessary rights • You grant us a non-exclusive, free, worldwide, perpetual license to use this content for promotional purposes • You retain ownership of your content • We may moderate, refuse, or remove any inappropriate content

7.6 Intellectual Property Claims

If you believe your intellectual property has been violated on our Site:   Contact us immediately: Email: [email to be provided]   Information required:   • Description of the protected work • Location of the content on our Site • Your full contact information • Proof of your ownership rights • Good-faith declaration   We will process your claim promptly and remove the disputed content if justified.  

8. HYPERLINKS

8.1 Links to Third-Party Websites

Our Site may contain links to third-party websites (partners, vendors, social networks). Important:   • These links are provided for informational purposes only • We do not control the content of third-party sites • We do not necessarily endorse their content • We are not responsible for their content, privacy practices, or availability   We recommend that you read the terms of use and privacy policies of any websites you visit.

8.2 Links to Our Site

Authorized links:   You may create hyperlinks to our homepage provided that:   • The link is not misleading • The link does not falsely imply an association with LE BALDWIN • Your website does not contain illegal, offensive, or inappropriate content Prohibited links:   It is forbidden to: • Use “framing” (embedding our Site within another site) • Create deep links without authorization • Use our logo without written permission   For partnership requests: Contact us at [email].

9. WARRANTIES AND DISCLAIMERS

9.1 “As Is” Use

The Site and Services are provided “as is” and “as available,” without any warranty of any kind, express or implied.

9.2 Disclaimer of Warranties

To the extent permitted by law, we disclaim all warranties regarding:   • The accuracy, reliability, or completeness of the Site content • The absence of errors, bugs, or interruptions • Continuous and uninterrupted availability of the Site • Compatibility with your equipment or software • The absence of viruses or harmful elements

9.3 Site Responsibility

We strive to ensure:   • The accuracy of published information • The security of the Site • Maximum availability However:   • Information may contain inaccuracies or typographical errors • The Site may be temporarily unavailable • We reserve the right to correct errors at any time   Important: Information on the Site is indicative. Only the signed reservation contract is binding.

9.4 Limitation of Liability

To the extent permitted by law: LE BALDWIN will not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to:   • Loss of profits or revenue • Loss of data or information • Loss of business opportunities • Damage to reputation • Costs incurred with third parties (caterers, photographers, etc.) Exception: The above limitations do not apply in cases of gross or intentional misconduct on our part, bodily injury caused by our negligence, or in cases where the law forbids such limitations.

9.5 Indemnification

You agree to indemnify and hold LE BALDWIN, its directors, employees, and partners harmless from any claim, loss, liability, damage, cost, or expense (including legal fees) resulting from:   • Your violation of these Terms • Your violation of third-party rights • Your use of the Site or Services • Any damage caused during your event  

10. PERSONAL INFORMATION PROTECTION

Key points:   • Compliance with Québec Law 25 • Minimal collection of necessary information • Protection through appropriate security measures • Respect of your rights (access, correction, deletion, etc.) • Transparency in data use For more details: Please consult our Privacy Policy.  

11. FORCE MAJEURE

We will not be held responsible for any delay or failure to fulfill our obligations resulting from circumstances beyond our reasonable control, including but not limited to: Natural events:   • Fires, floods, earthquakes • Storms, extreme weather conditions • Natural disasters Human events:   • Wars, terrorist acts, riots • Strikes, lockouts affecting essential suppliers • Pandemics, epidemics, health emergencies • Government orders (lockdowns, restrictions, mandatory closures) Technical events:   • Major electricity, water, or utility outages • Telecommunications failures • Major cyberattacks In case of force majeure:   • We will notify you as soon as possible • Our obligations will be suspended for the duration of the event • We will take reasonable steps to find an alternative solution • If the event lasts more than [30–60] days, either party may terminate the contract with refund of amounts paid (per contract terms)  

12. DISPUTE RESOLUTION

12.1 Governing Law

These Terms are governed by and interpreted in accordance with the laws of the province of Québec and the federal laws of Canada applicable therein.   The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12.2 Jurisdiction

Competent courts:   Any dispute arising from these Terms or your use of the Site or Services will be submitted to the exclusive jurisdiction of the courts of the province of Québec, judicial district of Laval.   You irrevocably agree to submit to the jurisdiction of these courts.

12.3 Amicable Resolution

Before any legal proceedings, we encourage you to:   1. Contact us directly to attempt to resolve the dispute amicably 2. Clearly explain the nature of your claim 3. Allow us a reasonable period to investigate and respond (30 days)   Contact information for claims: Email: [email to be provided] Phone: [phone number to be provided] Many disputes can be resolved quickly and efficiently through dialogue.

12.4 Mediation (optional)

If we cannot reach an amicable solution, the parties may mutually agree to submit the dispute to mediation before starting legal proceedings. Mediator: To be agreed upon by the parties Fees: Shared equally between the parties Non-binding: Mediation is voluntary and non-binding

12.5 Limitation Period

Any legal action arising from these Terms must be initiated within one (1) year from the date the cause of action arose, unless otherwise required by law.  

13. GENERAL PROVISIONS

13.1 Entire Agreement

These Terms, together with:   • Our Privacy Policy • Your specific reservation contract (if applicable) • Any other signed contractual document constitute the entire agreement between you and LE BALDWIN regarding the use of the Site and Services. Document precedence: In case of conflict between these documents, the provisions of the signed reservation contract prevail for the services specifically reserved.

13.2 Severability

If any provision of these Terms is found invalid, illegal, or unenforceable by a competent court, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will remain in full force.

13.3 Waiver

Failure by LE BALDWIN to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of LE BALDWIN.

13.4 Assignment

Your rights:   • You may not assign, transfer, or subcontract your rights or obligations under these Terms without our prior written consent • Any unauthorized assignment will be null and void Our rights:   • We may assign or transfer our rights and obligations to a third party in case of reorganization, merger, acquisition, or sale of assets • You will be notified of any significant assignment

13.5 Titles

Section titles in these Terms are provided for convenience only and have no legal or contractual effect. They must not be used to interpret the content of the provisions.

13.6 Language

French version: These Terms were drafted in French. The French version prevails in case of any discrepancy with a translation. Language of communication: Contractual and legal communications will be conducted in French, in accordance with Québec’s Charter of the French Language (Bill 101).

13.7 Relationship Between the Parties

Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchise relationship between you and LE BALDWIN.

13.8 Survival

The following provisions survive termination or expiration of these Terms:   • Intellectual Property (Section 7) • Warranties and Disclaimers (Section 9) • Limitation of Liability (Section 9) • Indemnification (Section 9) • Dispute Resolution (Section 12) • Applicable General Provisions (Section 13)  

14. CONTACT

For any questions regarding these Terms of Use: LE BALDWIN   Email: info@lebaldwin.com Phone: (438) 299-6868 Address: 3954 Bd Leman, Laval, QC H7E 1A1 Website: https://lebaldwin.com Availability Hours: [To be completed – e.g., Monday to Friday, 9 am to 5 pm] Customer Service:   We commit to responding to all your questions and concerns within 48 business hours. For emergencies on the day of your event: Emergency phone: (438) 299-6868  

15. ACCEPTANCE AND EFFECTIVE DATE

Effective Date : 10/6/2025 Last Updated : 10/6/2025 By using our Site and Services after this date, you acknowledge that you have read, understood, and accepted these Terms of Use in their entirety. If you do not accept these Terms, please do not use our Site or Services.